Business insights and articles written by our team of world-class professionals
Customers have the right to see the personal information you hold about them. Here is a repeatable process — with deadlines by province — for answering access requests.
Canada’s anti-spam law is one of the strictest in the world. Learn how consent, identification and unsubscribe rules work so your newsletters stay compliant.
A privacy policy is a legal requirement and a trust signal. This checklist covers everything a Canadian business policy should include — and how to keep it readable.
The first hours after a breach decide how much damage it does. Use this five-step plan — and the Canadian reporting rules — to be ready before it happens.
Quebec’s Law 25 introduced Canada’s toughest privacy requirements and penalties. Here is what it requires and how to get compliant without the overwhelm.
PIPEDA does not have to be intimidating. Here are the 10 fair information principles translated into a concrete checklist any small business can work through.